Wooden urns
Woodcarvings

Privacy

Information on the privacy of this site

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

If you use our services, you entrust us your data. We understand that this is a great responsibility and we do our utmost to protect your information and to ensure that you have the control over it.

Following the basic data protection regulation EU 679/2016 in the sequence "GDPR", this privacy policy gives you an overview of the processing of your data on our website.

This privacy policy tells you what information we collect, what we are tracking and how you can update, manage and delete your information.

This information applies solely and not to other web sites accessible through embedded hyperlinks. The starting address of the website is www.arteurna.it


Processing of the data

Responsible for the processing
PEMA SRL
Via Cademia 20
I-39046 Ortisei / Val Gardena (BZ)
Tel. +39 333 3562535
info@arteurna.it


Objectives of processing

The personal data voluntarily provided by the user will be used until the cancellation for the following purposes:

  • some of the data is collected to ensure a flawless provision of the website;
  • to process the inquiries that are sent to us via request form;
  • for the purchase and provision of online services, as well as for future purchases;
  • for the use of external payment service providers (for example PayPal). The legal basis for the transfer is Article 6 (1) GDPR;
  • to comply with tax and accounting obligations;
  • E-mail advertising if you subscribe to the newsletter;
  • for all services in general that the user uses on our website;

For the data that are collected by means of cookies, see the separate paragraph COOKIES.


Data collected on our website

Personal data. This is all the information we could identify you with: your name, your telephone number, your customer number, order numbers, or your e-mail address. Any information we can not identify you with, including through combination with other information, is considered non-personal information. Non-personal data is also referred to as anonymous data.

Of course, if we ask you to provide certain personal information, you may decline to do so. You decide what information you give us. However, we may not be able to provide you with the services you require, or you will not be able to provide them optimally. For example, we can not have packages delivered without specifying a delivery address. If only specific information is required in connection with a service (mandatory information), we will inform you of this by means of an appropriate identification.

The personal data is entered voluntarily by the user in the form of the website. In this context, the user must give an explicit consent to submit the data.

As with all other websites, so-called log files are created in which certain information about the use of the website is automatically stored. These could look like this:

  • Date and time, as well as IP address of the page requests;
  • Browser type and device used for the page request;
  • Website from which the request comes;
  • Information about the pages visited;

The information collected automatically in the log files is not used to identify or profile users, but to maintain the infrastructure, protect users, and for statistical purposes.

The legal basis for the type of data collected is Article 6 (1) GDPR.


E-mail Maketing

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.


Retention period of the data

Personal data will be processed and stored as long as the purpose for which it was collected is required.

The data of orders and payments and possibly other data which are subject to tax laws can only be deleted after expiry of the statutory retention period.


Right to protection of data

Right to information (Article 15 GDPR). In order to ensure that your data will not be disclosed to third parties in the case of requests for information, please use the e-mail address provided in your customer account for the request.

Right to cancellation (Article 17 GDPR). For online purchases, we are obliged to store your personal data until the legally required retention period has expired. Also in this case you use the e-mail address stored in your customer account for the inquiry.

Right to rectification (Article 16 GDPR). You can change most of your details yourself in your customer account. For all other cases, contact us by email.

Right to restriction of processing (Article 18 GDPR).

Right of appeal to a data protection supervisory authority (Article 77 GDPR).

Right to revoke consent (Article 7 (3) GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. Use the e-mail address stored in your customer account for the request.

Right to object to certain data-processing measures (Article 21 GDPR).


Use this contact information for your applications:

PEMA SRL
Via Cademia 20
I-39046 Ortisei / Val Gardena (BZ)
Tel. +39 333 3562535
info@arteurna.it


Place of processing

The personal data are processed by the person responsible for the data processing at the Company headquarters or legal domicile registered office of the provider and in the data center where the website is hosted. The web hosting and the web server infrastructure is provided by the company SIMO - Siegfried Moroder & CO SNC located in Pontives 2/B - 39040 Laion (BZ) and is located in the data center of INCUBATEC GmbH.


Protection of minors

Our offer is basically directed to adults. If we find out that a user under the age of 16 has submitted personal data without the consent of the parent or legal guardian, this data will be deleted immediately.

Persons under the age of 16 may not submit any personal data to us without the consent of their parents or legal guardians, according to Article 8, paragraph 1 GDPR.


Changes to the privacy policy

The person in charge of processing points out that changes to this Privacy Notice may be made as our websites evolve. With reference to the date below, we encourage you to review this Privacy Policy from time to time.

Last version: May 2018


Social Media

Facebook social plug-in

In our website we use the plug-in of the social network Facebook. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is again operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as "Facebook".

Certified under the EU-US Privacy Shield („EU-US Privacy Shield“) https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active Facebook guarantees that EU data protection standards will be respected even when processing data in the US.

Facebook holds at developers.facebook.com/docs/plugins/ further information about the possible plug-ins and their respective functions.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary that Facebook processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you are logged in to Facebook while visiting one of our plug-ins, the information collected by the plug-in will be recognized by Facebook. The information collected in this way may be assigned to your personal user account by Facebook. For example, if you use the so-called "Like" button from Facebook, this information will be stored in your Facebook user account and, if applicable, published via the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your Internet browser.

For more information about how we collect and use your personal information and your rights and protections, please see Facebook at https://www.facebook.com/ policy.php available privacy notices.


Twitter Social-Plug-in

In our website we use the plug-in of the social network Twitter. Twitter is an Internet service provided by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereafter referred to as "Twitter.".

Certified under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active, Twitter guarantees that the EU's privacy standards will also apply to the processing of data be respected in the US.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a representation of the plug-in from the servers of Twitter in the USA. For technical reasons, it is necessary that Twitter processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you are logged in to Twitter while visiting any of our plug-ins, the information collected through the plug-in will be recognized by Twitter. The information collected in this way may be assigned to your personal account by Twitter. So if you use the so-called "Share" button from Twitter, for example, this information will be stored in your Twitter user account and, if applicable, published via the Twitter platform. If you want to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter account.

For more information about how we collect and use your data, and your rights and protections, please see Twitter at https://twitter.com/privacy Privacy policy ready.


YouTube

In our website we use YouTube. This is a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, hereinafter referred to as "YouTube.".

YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google.".

Certified under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google and its affiliate, YouTube, guarantees EU privacy protection also be respected when processing data in the US.

We use YouTube in conjunction with the Advanced Privacy Mode feature to show you videos. The legal basis is Article 6 (1) GDPR. Our legitimate interest lies in the quality improvement of our website. According to YouTube, the Enhanced Privacy Mode feature means that the data below is not transmitted to YouTube's server unless you actually start a video.

Without this "Enhanced Privacy," you will be connected to the YouTube server in the United States as soon as you visit one of our websites that embed a YouTube video. This connection is required to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least collect and process your IP address, the date and time as well as the website you are visiting. It also connects to Google's DoubleClick ad network.

If you're logged in to YouTube at the same time, YouTube will provide the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For the purpose of functionality as well as for the analysis of the usage behavior YouTube permanently stores cookies via your internet browser on your device. If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. For more information, see "Cookies" above..

Further information about the collection and use of data as well as your related rights and protections Google holds under https://policies.google.com/privacy

The legal basis for the integration of social media is Article 6 (1) GDPR. Our legitimate interest lies in the quality improvement of our website.

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